Footing the bill – as chargeout rates spiral, will clients put their foot down?

Footing the bill – as chargeout rates spiral, will clients put their foot down?

‘The next revolution in the market will be clients waking up to the fact that chargeout rates go up so much each year.’ This is the prediction of one well-known partner at a leading US firm in London in the wake of another stellar performance by the Global 100, in which total revenue climbed by 6% …

Rating the lawyers – what the data tells us about Clifford Chance

Rating the lawyers – what the data tells us about Clifford Chance

How do your clients rate the service they receive from your firm? Every year, we ask hundreds of thousands of clients to score firms on metrics such as lawyer quality, billing, communication and expertise, as part of the Legal 500 research. As well as providing insight on each firm, this means we can also benchmark firms …

Last Word: Global vision

Last Word: Global vision

‘To use a mountain biking analogy: coasting downhill might be fun in the moment, but when you reach the bottom, you’re lower than where you started. Climbing uphill is a grind, but it’s what gets you further.’ Ira Coleman, McDermott As part of our Global 100 survey, top lawyers share their thoughts on the global market

Hogan Lovells: The Client’s View

Hogan Lovells: The Client’s View

Hogan Lovells Lawyers and Team Quality 81.20 Quality of partners 84.08 Quality of associates 76.19 Partner availability and engagement 83.46 All scores are global and /100. What do clients really think about the service they receive from law firms? At Legal 500, we hear from hundreds of thousands of clients every year, rating firms on key …

Ashurst: The Client’s View

Ashurst: The Client’s View

Ashurst Lawyers and Team Quality 79.59 Quality of partners 83.47 Quality of associates 75.76 Partner availability and engagement 83.18 All scores are global and /100. What do clients really think about the service they receive from law firms? At Legal 500, we hear from hundreds of thousands of clients every year, rating firms on key metrics …