At Willis Towers Watson, our clients benefit from both the depth of our resources across account management, risk management and claims advocacy, and the influence with underwriters that comes from being one of the largest insurance brokers in the world. We are not tied to any one insurer in the legal services sector, giving clients …
An institution’s values and commitment to inclusion are only real when tested. It is in challenging times that we decide whether we embrace those values and these are the defining moments that ultimately prove their worth. Amid a global pandemic, political upheavals, the killing of George Floyd and the subsequent movement that has flowed from …
Your mood stays with you much longer than you think and has an impact that you probably aren’t even aware of. When we are in the grip of a strong emotion (positive or negative), we hold onto it much longer than we realise. Even though the moment may have passed, we internalise it and it …
Continue reading “Guest post: The pervasive impact of your mood”
Intellectually we all understand that how we feel has an effect on us. We understand that most of the time that the feeling will pass. Not always but in most cases, the feeling is often fleeting. We are not talking here about the feelings that come from intense loss and grief or trauma, rather the …
Continue reading “Guest post: Having an honest conversation with ourselves is the first step”
If law firms are to survive and thrive, they must dramatically modernise the way they work and serve their clients; they must become more adaptable, flexible and collaborative if they are to prosper. While clients have accelerated and evolved in their respective sectors, the legal industry itself has failed – at best to keep pace …
Covid-19 continues to disrupt our personal and professional norms. In business – particularly, the legal industry – seismic shifts are occurring in how work is conceptualized and delivered. Corporate law departments and law firms that have not made digital a priority are considering all options in a new, decidedly digital world. Remote working and social …
The other day we were presenting a webinar on ‘The Lawyer of the Future’ to a firm’s summer associate class, now in the midst of their remote June and July programme, and the question came up, ‘What do associates need to know?’ Here’s where I suspect many were anticipating we would have headed straight to, …
More than a decade after the 2008 global financial crisis, the world finds itself gripped by a pandemic and the resulting economic turmoil. As we saw in 2008, law firms won’t escape the impact of the recession, particularly as clients trim budgets and reduce demand for legal services. But unlike companies with diverse sources of …
The Covid-19 crisis is creating a lot of learning and insight across the legal sector and the wider communities in which we work and live. Much of this revolves around actions that organisations and their leaders are taking to navigate the crisis – including what leaders should do to manage uncertainty. A key feature of …
Continue reading “Leadership in a crisis (or how to build the ship while sailing it)”
Regular readers are familiar with our custom of penning ‘Letters from…’ when we’ve spent time in a major city and want to offer some observations and commentary on that legal market. We’re not travelling. That can mean only one thing: Time for us to compose a ‘Letter from New York.’ Let’s start with some data, …
