After a succession of years in the public eye and with no lack of controversy in 2020, it was going to take something seismic to prevent the perennially relevant slew of misconduct claims dominating the law firm risk agenda. Last year, that seismic event happened, with the world plunged into chaos as a result of the Covid-19 pandemic. Unsurprisingly, our annual risk and professional indemnity report with broker Marsh shows this has caused a serious shake-up of risk registers, with firms understandably more cautious about the potential data security pitfalls of enforced home working as well as reduced workforce availability.
Perhaps a less-predicted consequence of the pandemic, however, was the widespread rise to prominence that many law firm risk managers and general counsel (GCs) experienced last year. Suddenly, risk professionals became more integral to all aspects of the law firm business, making connections and having conversations in a way that did not take place before 2021.