Legal Business

DISSENT: When the BlackBerrys light up: why firms neglect their culture

Former SJ Berwin head David Harrel argues that law firms delude themselves when it comes to their own values

The banking crisis and the revelations about mis-selling and Libor fixing, and the failures in the NHS, have highlighted the issues surrounding corporate and organisational culture. It is perhaps not surprising that the newly-formed Financial Conduct Authority has made business culture a particular area of focus. What is perhaps more surprising is that culture was not a central focus before.