For all the rampant spin around alternative legal suppliers, it is safe to say general counsel (GCs) have been less than satisfied with their services.
Trainline GC Neil Murrin has few qualms around the quality of the people the likes of Axiom, Lawyers On Demand (LOD) and Obelisk provide, but finds pricing a sticking point. He has used Axiom and LOD for various one-off projects over the last year: ‘They provide very good people. Everyone they’ve sent has been really high calibre. If you want to bring in someone yourself, you have to interview thousands of people, but they do that filtering for you.’