New data has revealed the LB100 firms that clients most strongly recommend, with Leigh Day emerging as the top-scoring firm and Freshfields rising sharply up the rankings this year.
The findings are based responses to the question: ‘On a scale of 0–10, how likely are you to recommend this firm?’, which is posed to all Legal 500 referees, enabling a Net Promoter Score (NPS)* to be calculated for each firm.
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