Business thinking: BT Global Services CEO
Luis Alvarez is CEO of BT Global Services, one of the global market leaders in managed network IT services for businesses. Luis joined BT in April 1999 as multimedia and internet director, then as country manager for BT’s Spanish, Portuguese and Latin American operations. He became head of BT’s operations in Europe, the Middle East and Africa, and Latin America, and was in charge of BT’s Global Telecom Markets (GTM) unit, managing business with carriers and operators outside the UK. He was made CEO of BT Global Services in 2012.
GC: First of all, as background for our readers, can you briefly describe BT Global Services, its remit and how it fits into the wider BT Group?








