Rachel Gonzalez, General Counsel, Starbucks

Rachel Gonzalez

Starbucks

Gonzalez shares the ideas Starbucks has embraced in order to foster diversity and inclusion, and contribute to its goal of being a ‘third place’, comprised of welcoming and inclusive retail stores.

Starbucks has a fundamental business tenet that we are creating a welcoming place for all people, and that means inclusion and diversity is critical to our success. We provide inclusion training and tools to people managers to ensure that we are preparing all leaders to foster a diverse and inclusive culture based on merit, and we provide diversity education for retail partners.

In 2015, we set a goal to increase the female and minority representation of our senior leadership (approximately 50-60 senior vice presidents and upwards) by 50%. We achieved that goal for women in 2018 and, by the end of 2020, we aspire to have 50% women at the senior leadership level and to achieve our goal of increasing minority representation by 50% over our 2015 number.

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