
Advice To My Younger Self
Caroline Firstbrook is the global Chief Operating Officer of Clifford Chance and has a background in strategy consulting and entrepreneurship. She reflects on the changing operational landscape of the legal sector.
My advice to future lawyers is surprisingly similar to the advice I’d give my younger self as I embarked on my career in strategy consulting. At a high level, it is to embrace change, move out of your comfort zone and continually challenge yourself to find new ways of adding value.
That’s not to say that things haven’t changed, particularly in the legal sector. Our clients’ needs continue to evolve. Businesses of tomorrow will have tighter budgets and higher expectations. Being client-focused has long been essential, but as the market moves towards services that are more bespoke and more flexible, the voice of the client will become increasingly important.