Results from our survey two
A two thirds majority consider budgetary constraints as the main challenge to implementing legal technology. However, when digging into additional responses by GCs that answered ‘No’, a more detailed picture emerges, especially as it relates to budgetary constraints and broader corporate culture, the importance of in-house legal teams in the eyes of corporate leadership, and difficulties in communicating the importance of legal tech in response to changing pressures and workloads on in-house legal teams.
Many respondents expressed, as previously mentioned, a feeling that they were caught in the paradox of choice. With, at some times, substantial upfront costs and long-term investment, as one GC noted, ‘tech implementations are complicated and require a lot of support and time to make it successful.’ Other respondents expressed frustration that there was ‘no time and expertise to dive into the topic and set up a project – we’re still operating under the attitude that old solutions will solve everything into looking into new processes first.’
