Legal departments and law firms are under increasing cost pressures and it is no longer about doing more with less; it is simply a question of efficiency: top-quality output with less cost, fewer people and fewer mistakes. This leads the enlightened to the hot topics of business and digital transformation, which go hand in hand with technology and raise the issue of digital trust.
Automation of processes, secure and instant collaborative working and artificial intelligence provide huge opportunities for increasing efficiencies and quality, and creating the transparency that engenders trust in the client/provider relationship. Coupling this with the inherent security advantages of such technologies, a firm awareness of the associated risks, and adherence to an ever-changing regulatory and statutory landscape, gives the opportunity to create an environment of digital trust.
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