Ashurst
Value: Billing and efficiency
76.09
Billing transparency 75.01
Billing: value for work done 75.09
Communication & case/matter management 80.95
Of all of the factors involved in client satisfaction, value for money is among the most important, not least for GCs under pressure to keep a lid on their legal spend.
And while the best law firms do not come cheap, a reputation for providing value can be a clincher when it comes to winning work.
In our previous data blogs, we’ve looked at how top firms stack up against each other for the quality of their lawyers – based on the views of their clients – but that is just one of a range of metrics we can benchmark firms on.
The responses from hundreds of thousands of Legal 500 referees that we receive every year offer detailed insight into how firms compare on billing and efficiency, and by taking Ashurst as an example, the data reveals how clients view the firm’s value proposition.
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Ashurst vs its peers – who’s the best value for money?
The data shows how Ashurst rates in comparison to its closest competitors for a range of key metrics relating to billing, including value for money, transparency and matter management.
The firm’s overall score for value: billing and efficiency is 76.09, which is marginally below the average score of 76.65 for all Global 100 firms.
However, when looking at other criteria related to value and billing, Ashurst performs strongly, both in comparison to the market average and also its direct peers.
For value for work done, the firm scores 1.82% above the Global 100 average, and also comes out well ahead of both Herbert Smith Freehills (HSF) and DLA Piper – both of which score below the market average – while also sitting just ahead of Eversheds Sutherland.
For billing transparency, Ashurst also scores above the Global 100 market average, and again outperforms DLA, but comes out below HSF and Eversheds on this metric.
In contrast, when looking at communication and case/matter management, Ashurst is a shade below the Global 100 average, but once again scores more highly than DLA. Both HSF and Eversheds are broadly in line for the Global 100 average on this metric.
Benchmark scoring for our other criteria (lawyers/team quality, and sector and industry knowledge) and all sub-criteria is also available. We can provide data on a worldwide, jurisdictional, country-by-country, office or practice area perspective, with the option to select a small bespoke group of comparator firms.
If you would like to know more, please contact us at [email protected] – we welcome all feedback on our data and what insights you would like to see.
