The last word: Elite theory Legal Business7 June 2017The Last Word ‘I’m very optimistic about our model.’Your limit of 1 article in 30 days is up. Please login for full access or subscribe. Corporate users - click here for simple access (no password needed). For more information, please contact jasmine.glass@legalbusiness.co.uk Related ContentThe Last Word: Private eyesThe Last Word: Capital callThe Last Word: Euro visionThe customer is always right – which firms do clients rate most highly?Footing the bill – as chargeout rates spiral, will clients put their foot down?Last Word: Global visionRising to the challenge – tough market rewards for firms with clearest focusMaking an ESG lawyer – law firms search for the magic formulaStressing the positives – why opening up about the demands of City life helps everyone