
Analysis
With increasing scrutiny of outside spend, general counsel are under mounting pressure to deliver a smooth-running and more efficient machine, as well as effective legal advice. GCs must therefore fine-tune their teams with a discerning eye for quality and economy.
As GCs and chief legal officers embrace corporate leadership, they are increasingly delegating a significant chunk of their department’s day-to-day running to a new band of professionals: legal operations. Jeff Franke, former chief of staff to the GC at Yahoo!, describes the role as one that ‘ultimately leads the legal department from lacking operational discipline, to running with efficiency and effectiveness’.