Ashurst
Value: Billing and efficiency
76.09

Billing transparency 75.01
Billing: value for work done 75.09
Communication & case/matter management 80.95
Of all of the factors involved in client satisfaction, value for money is among the most important, not least for GCs under pressure to keep a lid on their legal spend.
And while the best law firms do not come cheap, a reputation for providing value can be a clincher when it comes to winning work.
In our previous data blogs, we’ve looked at how top firms stack up against each other for the quality of their lawyers – based on the views of their clients – but that is just one of a range of metrics we can benchmark firms on.
The responses from hundreds of thousands of Legal 500 referees that we receive every year offer detailed insight into how firms compare on billing and efficiency, and by taking Ashurst as an example, the data reveals how clients view the firm’s value proposition.
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