Guest post: How to reduce head count without making new enemies

Guest post: How to reduce head count without making new enemies

With the litigation market soft and the deal market at least momentarily out of breath, there may be more lawyers finding themselves leaving their firms sooner than they had planned. Law firm managers have started using the dreaded O word again – O for overcapacity – and such talk is often a prelude to firings …

Guest post: Knowing when to reinvent – the Aetna plan for business health

Guest post: Knowing when to reinvent – the Aetna plan for business health

There’s a fascinating article in the December issue of the Harvard Business Review that ought to be required reading for the leaders and owners of the world’s leading law firms. Called ‘Knowing When to Reinvent’, the essay describes what I think of as the Aetna Corporate Health Test, one that managing partners might start taking each …

Guest post: Tales of an Unhappy Client – The Search for a Smarter Way to Bill

Guest post: Tales of an Unhappy Client – The Search for a Smarter Way to Bill

I knew better and that only makes this worse. Recently, I needed a lawyer to review an agreement. There was some vague language that made me anxious. So I called an old friend who recommended one of the partners at his big firm. The partner gave me good advice, spotted an issue I hadn’t considered, …